Link Finanziaria is one of Italy’s most trusted servicers and purchasers of consumer and business credit.

Established in 2006, our scale, professionalism and expertise have persuaded many of Italy’s leading banks, financial institutions and alternative providers of credit to use our services.

Through our Group’s European platform – which spans nine countries – we manage more than 5.3 million customer accounts and over €60 billion of receivables.

Customer-centric and compliant

We’re committed to doing the right thing for our customers:

• We conform to all relevant rules, regulations and guidelines and the principles of Treating Customers Fairly are embedded into all of our policies and procedures.
• We are proud of what we do. We act sensitively and with integrity. Our approach is considerate, transparent and fair.
• We are mindful of the impact our actions have on the wider communities in which we operate and we always seek to make a positive difference.
• For us, operating a compliant and ethical business is not just something that we’re obliged to do, we fundamentally believe it is the right way to operate and forms the basis of everything we do.

Resource:

We have the expertise and the resources to manage your loan portfolios, irrespective of complexity, size, product terms or jurisdiction. Our servicing and legal teams enable us to control and coordinate the recovery process from start to finish, with low reliance on third parties.

Ethos:

We seek a positive outcome for all concerned. That goal can only be achieved if customers are treated courteously and fairly. The people at Link are experienced, empathetic and trained to handle conversations with your customers in a constructive and transparent manner. And we don’t make promises we can’t keep.

Data:

No other service provider in the loans market has more experience of data migration and analytics than Link. Our Group has transferred and integrated more than 5.3 million account records from our clients’ systems onto our European-wide technology platform.

To find out more about our loan servicing capabilities, please call 064 521 7900 or email [email protected].

Ethos:

Our business is built on treating customers ethically and fairly – nothing less will do. By combining intelligent use of data with a human touch, we look to establish relationships with customers which will ultimately lead to positive outcomes without creating risk to your reputation.

Analytics:

Whether your portfolio is classified as performing or non-performing, whatever the product or status of the underlying customer, we are able to leverage Group resource and experience of evaluating more than 4,700 loan pools to assess your receivables. This means that, together with our investor partners, we can provide you with fair value consideration today.

Benefits of sale:

Disposing of your non-performing loans can have significant benefits through releasing valuable, tied-up capital, reducing the operating costs and freeing up the resources invested in internal recovery platforms.

To find out more about our end to end service, from portfolio valuation and data analysis to the acquisition and servicing of your customer accounts, please call 064 521 7900 or email [email protected].